Emergency Services
During active incidents, fire, EMS, and law enforcement can't afford a communication gap between the incident command post and the public. PHapp delivers real-time geo-targeted evacuation orders, shelter-in-place notices, and mutual aid coordination alerts in 50+ languages — complementing your existing CAD and dispatch systems, not replacing them.
Built for emergency service partners
- Evacuation & shelter-in-place alerts — CodeRED and Nixle can't reach non-English speakers — Push geo-targeted evacuation orders and shelter-in-place notices to affected addresses in minutes — reaching non-English speakers that CodeRED and Nixle English-only blasts miss. Wildfire evacuation and mass casualty incident notifications dispatched from the incident command post in under 60 seconds, across SMS, email, app, and web simultaneously — no separate send per channel.
- Incident command public messaging — ICS-aligned, NIMS-compatible, PIO-gated — Synchronized public information across fire, EMS, and law enforcement partners without duplicate sends or contradictory messages from separate agency systems. ICS-aligned approval workflow routes every message through the designated PIO role before publish — no NIMS-incompatible workarounds, no rogue sends from individual units during active incidents.
- Mutual aid coordination across jurisdictions — single send replaces the 911 relay chain — Shared templates and approval workflows enable first responder cross-agency messaging during NIMS/ICS multi-jurisdictional incidents, EOC activations, and large-scale mass casualty events — with a single coordinated send replacing the 911 dispatch coordinator relay chain and manual call tree that delays public notification by 30–90 minutes.
- CAD, dispatch & WebEOC interoperability — no rip-and-replace, no new RFP — PHapp layers public-facing multilingual alerts alongside existing 911 dispatch, CAD, and WebEOC systems — no rip-and-replace required, no duplicate data entry, no new procurement contract. Protects your existing CAD investment while closing the public-facing multilingual notification gap that CAD was never designed to fill.
Fire, EMS & Law Enforcement Joint Incident Scenarios
Platform Capabilities for Emergency Service Partners
During your next active incident, CodeRED and Nixle won't reach your non-English-speaking residents
In a 20-minute joint incident walkthrough, see how Fire Chiefs, EMS Directors, and 911 Coordinators are closing the multilingual public messaging gap during active incidents — geo-targeted evacuation orders and shelter-in-place notices in 50+ languages, ICS-aligned PIO approval workflows, mutual aid coordination across jurisdictions, and full CAD/WebEOC interoperability. The walkthrough covers a live wildfire evacuation scenario and a mass casualty incident scenario — demonstrating how a single coordinated send from the incident command post replaces the 30–90 minute 911 relay chain delay. No rip-and-replace, no new RFP, no disruption to existing dispatch workflows. CodeRED and Nixle remain in place — PHapp closes the non-English-speaker gap they leave open.