Extreme heat messaging aligned to local action
Use multilingual channels and evergreen updates to improve reach during sustained heat events.
-
Single source of truth for heat guidance
-
Multilingual publishing across channels
-
Clear referral pathways to cooling centers
Challenge Fragmented outreach and delayed updates
With existing tools, residents may receive inconsistent guidance across systems. Existing workflows require manual channel-by-channel updates, creating latency and inconsistencies during rapidly changing conditions. The information may not all be in one place e.g. "How to beat the heat" may be on a webpage, "Find Cooling Centers" may be on a desktop-sized map, and "Medications that increase risk" may only be available when consulting a physician.
-
Manual translation and formatting delays
-
Fragmented information across different channels
-
Limited visibility into engagement outcomes
Solution Unified multilingual publishing workflow
Author once and synchronize updates across web, SMS, app, and email. Use templates, approval checkpoints, and shared routing logic to speed publishing while preserving quality and accountability. Integrate with other sources
- Pre-approved content templates
- Human-reviewed multilingual outputs
- Integration with local cooling centers, ride assistance and other resources
